Unify sales, marketing & support with an AI-driven business messaging platform. Features include a team inbox, CRM, chatbot, and knowledge base. Made in Europe.

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Screenshot of Crisp website

Crisp offers a comprehensive business messaging platform designed to unify customer interactions for sales, marketing, and support teams. Centralize all your inbound messages from various channels like email, website chat, WhatsApp, and Messenger into one collaborative inbox. This allows for efficient team management and response.

Key benefits include:

  • AI-Powered Automations: Build powerful, AI-native workflows to streamline internal tasks and automate customer responses, potentially reducing your team's workload by up to 50%.
  • Integrated CRM: Synchronize customer data from multiple sources into a unified view. This provides your team with complete context for more personalized conversations.
  • AI Agent Training: Train an AI agent using your public and private content to provide automated support and information.
  • Knowledge Base Creation: Develop a branded help center with easily accessible articles, enabling customers to find solutions independently.
  • Website Widget: Engage website visitors in real-time with an integrated chat, providing instant support and guiding them through their buying journey.
  • Proactive Campaigns: Onboard and engage customers with automated, multichannel messages that deliver timely and relevant information.

Crisp aims to help businesses build better customer relationships by providing a unified platform for all customer-facing activities.

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